SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

 

FORM 8-K

 

CURRENT REPORT

 

Pursuant to Section 13 or 15(d) of the

Securities Exchange Act of 1934

 

Date of Report: October 16, 2003

(Date of earliest event reported)

 

SUPPORTSOFT, INC.

(Exact name of registrant as specified in its charter)

 

Delaware   000-30901   94-3282005

(State or Other

Jurisdiction of Incorporation)

  (Commission File Number)  

(I.R.S. Employer

Identification Number)

 

575 Broadway, Redwood City, CA   94063
(Address of principal executive offices)   (Zip Code)

 

(650) 556-9440

(Registrant’s telephone number, including area code)

 



Item 7.   Financial Statements and Exhibits.

 

(c) Exhibits.

 

99.1    Press Release dated October 16, 2003

 

Item 12.   Results of Operations and Financial Condition.

 

On October 16, 2003, SupportSoft, Inc. (the “Company”) issued a press release announcing its results for the quarter ended September 30, 2003, and intends to present additional information during a related conference call held on October 16, 2003. The press release and the conference call contain forward-looking statements regarding the Company and include cautionary statements identifying important factors that could cause actual results to differ materially from those anticipated.

 

The press release issued October 16, 2003 is furnished herewith as Exhibit 99.1 to this Report, and shall not be deemed filed for the purposes of Section 18 of the Securities Exchange Act of 1934 (the “Exchange Act”). The information in this Report shall not be incorporated by reference in any filing under the Securities Act of 1933 or the Exchange Act, except as shall be expressly set forth by specific reference in such a filing.

 

-2-


SIGNATURE

 

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized.

 

Dated: October 16, 2003

 

SUPPORTSOFT, INC.
By:   /s/    BRIAN M. BEATTIE        
 
    Brian M. Beattie
   

Executive Vice President of Finance and

Administration and Chief Financial Officer

(Principal Financial Officer and Chief

Accounting Officer)

 

-3-


EXHIBIT INDEX

 

Exhibit No.

  

Description


99.1    Press Release dated October 16, 2003